A four-part training package, designed for use by graduate students in statistics and/or in statistical consulting courses, that combines lectures with "good" and "bad" role-plays to illustrate communication skills. The segments are entitled "Establishing Rapport," "Getting Specific," "Getting Technical," and "Difficult Situations." Developed and presented by Janice Derr and Ann Greeley of Penn State University. Communication Skills in Statistical Consulting: Parts 1-4 produced by Penn State Television / WPSX-TV.
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